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Our Policies

Order Acceptance Policy:

Lady Adrienne's Cauldron reserves the right to accept or decline your order for any reason. We also reserve the right to alter the price of all items we carry at any time, as stated by our policy: "Prices are subject to change without notice"

Typographical Errors:

In the event a product is listed at an incorrect price or with incorrect information due to typographical error, error in pricing, product information received from our suppliers, etc, please let us know immediately so that we can correct them

Price Changes:

"Prices are subject to change without notice" The prices listed on our website will be the most accurate and up to date. Be sure to keep an eye on the "New Items" category of our website, as we constantly bring in new items to replace those we have discontinued

 

Returns and Refunds:

Returns will ONLY be excepted for faulty goods. 
Please contact us at sales@ladyadriennescauldron.com for a returns number
Without a returns number, returns will NOT be accepted

Privacy Policy:

Lady Adrienne's Cauldron respects your Privacy and GUARANTEES that the information you give us will NEVER be sold, rented or given away to any 3rd parties for any reason whatsoever

We use the information provided by you just to process your orders

International Orders and Regional Laws:

It is the responsibility of the purchaser to understand and answer for all fees and charges required by Customs and Duty regarding packages ordered and shipped internationally. FedEx and UPS have their own brokerage fees that we have no control over. These fees are billed in addition to any duty, taxes and Shipping charges.

All items sold and distributed by Lady Adrienne's Cauldron are legal for sale and distribution. However, it is the responsibility of all customers to understand local, regional, and national laws pertaining to the items they purchase, and purchasers are solely responsible for packages lost or destroyed, or any legal action resulting from the purchase of the items that are illegal in their particular country or region. If the package is returned to us, you the customer will be responsible for all fees incurred.

Shipping Policies:

Lady Adrienne's Cauldron ships via the US postal service, FedEx and UPS. Exact methods will vary based upon the availability of these services and what is offered to your location, and will be offered at the time of your purchase via the online shopping cart. Shipping charges are calculated upon the weight of the items within your order, the shipping method you choose, and your location.

Most orders will be shipped within 48 business hours, if items are available, 

PLEASE NOTE THAT ONCE YOU HAVE COMPLETED THE CHECKOUT THE ORDER PROCESS IS AUTOMATED AND CANNOT BE STOPPED

PLEASE ENSURE THAT ALL THE INFORMATION YOU ENTERED IS CORRECT, AND YOU ARE SURE THAT YOU STILL WISH TO PURCHASE THE ITEMS THAT YOU HAVE CHOSEN AS ALL SALES ARE FINAL AND CAN NOT BE REVERSED